Privacy Policy

Effective date: May 29, 2026

This Privacy Policy explains how SameDay Passport & Visas ("SameDay Passport & Visas," "we," "our," or "us") collects, uses, discloses, and protects personal information when you visit or use https://samedaypassportvisas.com, contact us, submit a service request, use our forms, visit our office, or work with us for passport, visa, eVisa, passport photo, document preparation, courier, or related travel document assistance.

SameDay Passport & Visas is a private passport and visa assistance service. We are not affiliated with the U.S. Department of State or any embassy, consulate, passport agency, acceptance facility, or government office. Government agencies and foreign authorities control approval, appointment availability, processing times, issuance, and final decisions.

Quick Notice at Collection

We collect personal information to respond to inquiries, review your travel document needs, prepare and coordinate passport or visa-related services, process payments, communicate about your request, improve our website, prevent fraud, and comply with law.

We do not sell or rent personal information. We do not knowingly sell or share the personal information of anyone under 16. We do not use sensitive personal information to infer characteristics about you.

Information We Collect

We may collect information that you provide directly, information created through your communications with us, information needed to provide our services, and limited website usage information.

Information you provide may include your name, email address, phone number, mailing address, travel date, destination, passport or visa issue, service selection, documents you upload or deliver, government forms, authorization letters, passport photos, proof of travel, payment details, and any other information you choose to provide.

Because passport and visa matters often require identity and travel records, we may collect sensitive information when it is necessary for the service you requested. This may include passport numbers, government ID information, citizenship documents, birth certificates, naturalization records, name-change documents, parent or guardian consent documents, lost or stolen passport reports, visa invitation letters, business letters, consulate instructions, and similar materials.

We may also collect information from a family member, employer, travel coordinator, authorized representative, or other person who contacts us on your behalf, if that person provides the information for your service request.

How We Use Information

We use personal information to:

• Respond to your questions, calls, emails, messages, and form submissions.
• Review your travel date, destination, eligibility, document needs, and service options.
• Prepare, check, organize, or coordinate passport, visa, eVisa, passport photo, courier, or travel document services.
• Communicate with you about deadlines, missing documents, payment, delivery, and status updates.
• Communicate with government agencies, passport agencies, acceptance facilities, embassies, consulates, courier providers, shipping providers, or other relevant parties when needed to provide the service you requested and when we are authorized to do so.
• Process payments, issue receipts, manage billing, and maintain accounting records.
• Prevent fraud, protect our business, protect customers, troubleshoot technical issues, and secure our website and systems.
• Improve our website, forms, service pages, customer support, and operations.
• Comply with legal obligations, respond to lawful requests, enforce agreements, and resolve disputes.

How We Share Information

We may disclose personal information only as needed for the purposes described in this Privacy Policy, including to:

• Passport agencies, acceptance facilities, the U.S. Department of State, embassies, consulates, visa processors, or other government or travel document authorities when needed for your requested service and when authorized.
• Courier, shipping, delivery, mail, and logistics providers.
• Payment processors, banks, accounting providers, and fraud-prevention providers.
• Website hosting, email, phone, text messaging, analytics, customer support, document storage, security, and other service providers that help us operate our business.
• Professional advisers, including attorneys, accountants, insurers, and auditors.
• Law enforcement, courts, regulators, or other parties when required by law or when we believe disclosure is necessary to protect rights, safety, security, or property.
• A successor or potential successor in connection with a merger, sale, financing, transfer, reorganization, or similar business transaction.

We do not authorize service providers to use your information for their own unrelated marketing purposes.

Payments

If you pay online, by phone, or in person, payment information may be processed by our payment provider or financial institution. We do not intend to store full credit or debit card numbers after payment processing unless required for a specific authorized transaction or lawful recordkeeping need.

Text Messages, Phone Calls, and Email

If you provide your phone number or email address, we may contact you about your inquiry or service request, including time-sensitive passport or visa matters, missing documents, payment, delivery, or follow-up. You may ask us to stop marketing messages at any time. Transactional or service-related messages may still be necessary to complete or manage an active request.

If SMS messaging is used, message and data rates may apply. You may opt out of non-essential text messages by replying "STOP" or by contacting us. We do not share mobile opt-in consent or text messaging information with third parties for their independent marketing.

Cookies and Website Analytics

Our website may use cookies, pixels, log files, analytics tools, and similar technologies to help the site work, remember preferences, understand traffic, measure page performance, prevent abuse, and improve our services. Cookies are small files stored on your device.

You can usually set your browser to refuse cookies or alert you when cookies are being sent. Some website features may not work properly if cookies are disabled.

Some third-party tools may collect information about your online activity over time and across different websites. We do not control third-party browser settings, analytics tools, or advertising platforms. You can manage many tracking preferences through your browser, device settings, cookie controls, or opt-out tools offered by the relevant third party.

Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" signals. Because there is not a single industry standard for responding to these signals, our website may not respond to all Do Not Track signals.

Where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, if our website or service providers are able to detect and process them. You may also contact us directly to make a privacy request.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, loss, or alteration. These safeguards may include secure website connections, access controls, limited internal access, service provider controls, and secure handling practices for sensitive documents.

No website, email, phone, storage system, or transmission method is completely secure. Please avoid sending highly sensitive documents or payment information through unsecured channels unless we specifically instruct you to do so.

Retention

We keep personal information for as long as reasonably necessary to provide services, complete transactions, maintain records, comply with legal, accounting, tax, and regulatory obligations, prevent fraud, resolve disputes, enforce agreements, and support business operations. We may retain some information for a longer period if required or permitted by law.

When we no longer need personal information, we will delete, de-identify, or securely retain it according to our recordkeeping practices and legal obligations.

Your Choices and Privacy Requests

You may contact us to:

• Ask what personal information we have about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to legal, operational, security, and recordkeeping exceptions.
• Opt out of future marketing communications.
• Ask questions or raise concerns about our privacy practices.

To make a request, contact us using the information at the end of this policy. We may need to verify your identity before responding. Verification may require information such as your name, contact information, service request details, or other information reasonably needed to confirm that the request is yours.

You may use an authorized agent to make a request if applicable law allows it. We may require proof that the agent is authorized to act for you and may also ask you to verify your identity directly with us.

California Privacy Rights

California privacy laws may provide California residents with specific rights, depending on the law that applies to the business and the information involved. These rights may include the right to know/access personal information, request deletion, request correction, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.

We do not sell personal information and do not knowingly share personal information for cross-context behavioral advertising. We use sensitive personal information only for purposes reasonably necessary to provide requested services, protect security, prevent fraud, maintain quality, comply with law, and other purposes permitted by applicable law.

If you exercise a privacy right, we will not deny service, charge a different price, or provide a different level of service because you exercised that right. However, if the information is necessary to provide a passport, visa, courier, payment, delivery, or customer support service, we may not be able to complete that service without it.

Children's Information

Our website and services are not directed to children under 13. We may collect information about a minor only when a parent, guardian, or authorized adult provides it for a child passport, visa, travel document, or related service. If you believe a child provided personal information without appropriate authorization, contact us so we can review the issue.

Third-Party Links

Our website may link to government websites, passport forms, acceptance facility tools, birth certificate services, embassies, consulates, payment providers, shipping providers, or other third-party websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites. Review their privacy policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and post the revised policy on our website. If appropriate, we may also notify you by email, text message, website notice, or another reasonable method.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, contact us:

SameDay Passport & Visas
Website: https://samedaypassportvisas.com
Email: info@samedaypassportvisas.com
Phone: (323) 208-5755